Vinted Members Express Frustration Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for female and kids' apparel without notifying all users about the change.
Online Platforms Backlash
Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand when needed, which has left users frustrated.
Sizing System Modifications
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update to its shipping options due to shopper criticism.
